Monark Premium Appliance Co. in San Rafael, CA Closed now

Reviews about Monark Premium Appliance Co.

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  July 21, 2020, by David Stumbos
  Service SUCKS! Went to the San Rafael Store; ordered and paid for Fisher Paykel Dishwasher. Told it would be available in ten days. Returned to the store to order delivery and install. Received call from Arizona office. Scheduled delivery for October 3. Received voice mail from Arizona Office late September 30 saying delivery charge not paid (had never been requested) so No Delivery October 3. Paid Delivery Charge; delivery schedule for Oct 7. Received call from Arizona Office October 6 confirming delivery Oct 7 between 8 am and 12 noon. Received call from Arizona office 9:30 am Oct 7- told warehouse sent email on October 6 stating product is back ordered and will not be available until October 28. Scheduler's excuse for not contacting us on October 6-"didn't see the email." Told by supervisor why email was not seen-"she was on vacation yesterday."